Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your data.
All data is encrypted in transit and at rest using industry-standard AES-256 encryption.
We never sell, rent, or share your personal data with third parties for marketing purposes.
You have full control over your data with options to access, modify, or delete it anytime.
API Usage Data
When you use our Chat API, we collect:
- API requests and responses for service improvement
- Usage patterns and frequency for optimization
- Error logs for debugging and system reliability
- IP addresses for security and rate limiting
Chat Messages
Messages sent through our API are processed to generate responses but are not permanently stored unless explicitly configured for conversation history. All messages are encrypted and processed securely.
Technical Information
We automatically collect technical information including browser type, device information, and operating system to ensure compatibility and optimal performance.
Service Provision
To provide, maintain, and improve our AI chat services and respond to your queries.
Security & Safety
To detect, prevent, and address technical issues, fraud, and abuse of our services.
Analytics & Improvement
To analyze usage patterns and improve our AI models and service quality.
Legal Compliance
To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:
Service Providers
With trusted third-party service providers who assist in operating our services, subject to strict confidentiality agreements.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets, with appropriate data protection measures.
We implement comprehensive security measures to protect your data:
Technical Safeguards
- End-to-end encryption (TLS 1.3)
- AES-256 data encryption at rest
- Regular security audits and penetration testing
- Multi-factor authentication for admin access
Operational Safeguards
- Access controls and role-based permissions
- Regular employee security training
- Incident response and breach notification procedures
- Secure data centers with 24/7 monitoring
You have the following rights regarding your personal data:
Access & Portability
Request access to your personal data and receive a copy in a portable format.
Correction & Update
Request correction of inaccurate or incomplete personal data.
Deletion
Request deletion of your personal data, subject to legal and operational requirements.
Opt-out
Opt-out of certain data processing activities and marketing communications.
Our services are hosted globally to provide optimal performance. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for transfers to countries with adequate data protection
- Additional technical and organizational measures for enhanced protection
- Regular compliance monitoring and audits
Data Protection Officer
Email: privacy@chatapi.com
Response time: Within 30 days
Developer Contact
Youssef Dhibi
Website: youssef.tn
This Privacy Policy is effective as of August 4, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.